🌐 eKTextAI: The AI Engagement Stack That Works the Way You Do

🚀 One Platform. Every Conversation.

eKTextAI is an all-in-one engagement stack for building AI assistants, automating outreach, and managing customer journeys — all connected through a single backend that unifies messaging, CRM, and analytics.

🔍 Smarter Knowledge Fabric

What if your business knowledge could instantly become AI-ready?

With eKTextAI's intelligent ingestion engine, you can convert documents, websites, and structured data into a dynamic, searchable AI knowledge base.

💬 Engage Everywhere. Operate as One.

Your customers are everywhere — and now, so are you.

eKTextAI unifies conversations across all major channels, allowing your team to operate as one, no matter where the interaction starts.

🌎 Multilingual & Localized Engagement

Go global without losing your local voice.

eKTextAI detects and translates 100+ languages (including Arabic, Hindi, Tamil, Swahili, and more) — and fully supports RTL layouts for Arabic, Hebrew, and Farsi.

📋 Real-Time Capture & Conversion

Turn every touchpoint into a growth opportunity.

With built-in forms and surveys, you can capture leads and feedback right from your website, campaigns, or chat — then auto-sync responses into your CRM with tags, scores, and automation triggers.

⚙️ Agentic Automation & Customer Journeys

Design smarter, behavior-driven journeys — visually.

• Drag-and-drop journey builder — Create complex workflows without code
• High-performance session management — Maintain conversation context with enterprise-grade speed and reliability
• Conversion & drop-off analytics — See exactly where customers engage or leave
• Integrated with WhatsApp, email, and voice — One journey, multiple touchpoints

Whether it's onboarding, nurturing, or re-engagement, your automations scale effortlessly.

🧲 Built-In CRM & Audience Intelligence

Your customer data — centralized and in your control.

Manage leads, segmentation, scoring, and lifecycle stages with eKTextAI's native CRM. Use dynamic filters, custom tags, and smart reminders to make every outreach timely and relevant.

📚 Scalable Campaigns & Templates

Create once. Launch everywhere.

With Campaign Studio, marketers can build multi-channel campaigns using reusable templates — across WhatsApp, email, and more.

🕒 Schedule, pause, optimize, and stay compliant — all from one dashboard.

📊 Real-Time Analytics That Drive Growth

No more guessing. Just clarity.

• Engagement insights across channels — See which channels drive the most value
• Form & survey conversion tracking — Measure lead quality and campaign ROI
• Drop-off analysis and journey performance — Identify bottlenecks and optimize flows
• ROI dashboards that tie back to campaigns — Connect engagement to revenue

Make data your growth engine.

🔌 Seamless Integrations

eKTextAI connects to your favorite tools with plug-and-play ease:

• Stripe, Razorpay & payment gateways — Process payments directly in conversations
• Google Calendar & scheduling tools — Book meetings without leaving the chat
• Webhooks and API — For custom integrations and workflows
• WordPress plugin — For effortless form embeds

Extend. Connect. Automate.

🔐 Enterprise-Grade Security & Compliance

Built for modern teams, trusted by enterprises.

• Role-based access & permissions — Control who sees what
• GDPR, DPDP, and local privacy compliance — Multi-language consent UI and privacy policies
• Encrypted credentials, redundant backups — Your data stays secure
• Consent banners for EU, UAE, India & more — Stay compliant automatically

You stay compliant, secure, and in control.

💡 Why Teams Choose eKTextAI

🚀 The Future of Engagement Is Unified

Whether you're launching your first AI assistant or orchestrating millions of conversations at scale, eKTextAI helps you engage smarter, faster, and more personally — across every channel, in every language.

Engage without limits. Grow without friction.

That's the power of eKTextAI.