Transform your customer support with AI-powered knowledge management. Start in under 15 minutes.
Start Free Trial NowAll features included to help you connect with your customers
Get help via email and our step-by-step docs. Business and Growth plans include priority responses.
Everything you need to know about getting started with eKTextAI
Most customers have their AI assistant live within 15 minutes. This includes account creation, document upload, customization, and website integration.
No technical skills required! Our setup wizard guides you through each step, and adding the widget to your website is as simple as copying and pasting one line of code.
We support PDFs, Word documents, Excel files, plain text, websites, and many other formats. Our AI can process and understand content from virtually any text-based source.
Absolutely. We use enterprise-grade security with end-to-end encryption, SOC 2 compliance, and meet GDPR, HIPAA, and other regulatory requirements.
Yes! You can customize the AI's personality, tone, and specific responses. You can also set up custom workflows and escalation rules for complex inquiries.
You can choose to upgrade to a paid plan or your service will pause. Your data and configuration are saved, so you can resume anytime without losing your setup.
Join organizations using eKTextAI to provide fast, accurate customer support.
No credit card • Core features • Cancel anytime
Typical setup: ~15 minutes • Email support • Priority on paid plans