Nobody at the front office enjoys the fee call. The parent is embarrassed, the staff member is embarrassed, and half the time the fee was paid last week.
A short, polite message in the right order does most of that work. Pick your school type, set the month and due date, and copy three WhatsApp messages: a gentle nudge, a due-date reminder and a last call.
Three habits that keep fee reminders polite
- Always say "if you have already paid". The reminder that lands after the payment is one of the things parents complain about most. One line takes the sting out.
- Put the date in bold, once. Parents read a WhatsApp message on the move. The month and the due date are the only two things they need to see.
- Give one number for questions. Not the class teacher and not the principal. One desk that owns the answer.
Copy-paste works for a term. When the list of families grows, eKTextAI sends the reminders for you and answers the questions that come back, from your school's own fee policy.
Bring one circular.
We'll run it in a fifteen-minute demo, and you judge the answers.
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